Because we are medical professionals that work with the pediatric population, our office has always followed best practices for sanitizing our office and preventing the spread of germs. With the new Coronavirus (COVID-19) developments, we continue to follow guidance from the Center for Disease Control, the American Dental Association, the American Academy of Pediatric Dentistry and the North Carolina Board of Dentistry.

We are, and have always been proactive and vigilant when it comes to sanitization and disease prevention.

You can help us keep our office safe for our parents, patients and staff by complying with CDC, WHO and North Carolina recommendations and following these protocols:

  • If you or your child are experiencing any respiratory illness, fever, or other flu-like symptoms, please call our office before arriving for any scheduled appointments.  We will discuss treatment options with you at that time.
  • If you suspect you have been exposed to Coronavirus (COVID-19), or if someone in your home has a respiratory illness with flu-like symptoms, please call our office before arriving for any scheduled appointments. We will discuss treatment options with you at that time.
  • Please follow CDC recommendations regarding handwashing. Frequent handwashing—using soap and warm water for a minimum of 20 seconds—is your best defense against viruses of all types, including Coronavirus (COVID-19).
  • Avoid touching your face when possible, and use hand sanitizer when you are unable to find a sink.

Our regular disinfection and sterilization practices include:

  • Autoclave sterilization
  • Surface disinfection after each patient
  • Disposable masks and gloves
  • Surface disinfection of all toys

In addition, our office is a small establishment.  We will always have no more than 15 to 20 persons in the office at a time.

These are additional measures to keep your family safe during dental treatment that we will incorporate for your safety: 

  • Hand sanitizer and masks will be available for you and your family in the waiting rooms. You are welcome to utilize them for your protection.  Simply ask our reception area and a mask will be provided for you.
  • We are stepping up our periodical surface cleaning.  We will use disinfectant wipes to clean all contact surfaces more frequently.
  • We will not allow drinking from any of the public water fountains in the office.
  • Reviewing medical histories to screen for potential risk factors associated with COVID-19 when these records are updated during each visit

If your child does have a high priority dental need but has also been diagnosed with COVID-19, please call our office so that our team can discuss the best way to properly treat the emergency without causing unnecessary discomfort or risking the spread of the virus.

Let’s all work together to stay safe and healthy amid this understandably stressful time. We appreciate your reading and willingness to educate yourself on how to keep you and your child protected.